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Terms & Conditions That Govern Your tc77 Account

These Terms & Conditions set out the rules that apply when you open and use your tc77 account, including how deposits, withdrawals, and access to our lobby work…

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What These Terms Cover and How They Apply

tc77 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms & Conditions apply to every part of your tc77 account — the lobby, your wallet, promotional entitlements, and any communication you have with our support team. Eligibility to hold an account depends on your local law; access is available only where local law permits.

1
When you fund your account using Touch 'n Go, GrabPay, Boost dan FPX, or FPX, the transaction is subject both to the terms stated here and to the terms of your payment provider. tc77 reserves the right to amend these Terms & Conditions at any time;
2
continued use of your account after an amendment is posted constitutes your acceptance of the updated terms. We aim to post any material change at least seven days before it takes effect.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR POLICY TEAM

Contact Us About These Terms

If any clause in these Terms & Conditions is unclear or you believe an error has been applied to your account, our support team is reachable…

HOW WE HANDLE COMPLIANCE

Account Security, Data and Policy Commitments

tc77 handles your account data with care consistent with the commitments stated in these Terms & Conditions.

Data Retention

We keep your account records — transaction history, login logs, and identity verification documents — for as long as your account is active and for the statutory period required after closure, in line with the applicable rules where you are based.

Cookie Use

Our platform uses cookies to maintain your session, remember your preferred language, and record your lobby navigation. You may adjust cookie preferences in your browser, though disabling certain cookies may affect how parts of the tc77 lobby load and function.

Account Security

Access to your account is protected by password authentication and, where you enable it, two-factor verification. We strongly encourage you to use a unique password and to log out after each session, especially on shared devices such as those in internet cafes.

Requesting Changes

To update personal details, correct an error on your account, or request account closure, contact our support team through live chat or email. We aim to action verified requests within two business days of receiving the required documentation.

Policy Contact

For formal queries about how these Terms & Conditions apply to your account — including jurisdiction questions and eligibility concerns — you can address your message directly to our compliance contact via the email channel listed in the support section.

Transaction Verification

Withdrawals are subject to identity and source-of-funds checks before they are released. Once verification is complete, funds are returned via the same channel used to deposit — Touch 'n Go, GrabPay, Boost dan FPX, or FPX — and typically arrive within one business day.

Frequently Asked Questions on These Terms

The questions below address the clauses our account holders in Malaysia ask about most. If you cannot find an answer here, reach us through live chat or email and we will respond with a written clarification you can reference.

These terms apply to every person who opens or holds a tc77 account. Eligibility depends on local law, and access is available only where permitted by the laws of the jurisdiction in which you are located — including in Malaysia and George Town.

We aim to provide at least seven days' notice before any material change takes effect. Notice is posted on the site. Continuing to use your account after the effective date of any change means you have accepted the updated version of the terms.

A breach of these Terms & Conditions may result in suspension or permanent closure of your account, withholding of pending withdrawals pending investigation, and referral to the relevant authority where the breach involves fraudulent activity or a violation of local law.

Deposits through Touch 'n Go, GrabPay, Boost dan FPX, and FPX are subject to both these terms and the individual payment provider's own terms. tc77 is not liable for delays caused by the payment provider, though we will assist in investigating any disputed transaction.

Submit your dispute in writing via the email support channel. Include your account reference, the date of the event, and the clause you believe has been misapplied. We aim to issue a written response within five business days of receiving your complete submission.

Yes. Send a data access request to our compliance contact by email. We will compile and share a summary of your account data — transaction records, login history, and identity documents held — within a reasonable timeframe as required by applicable rules.

These Terms & Conditions are governed by the laws applicable to tc77's operating entity. Where there is a conflict between local Malaysian law and these terms, the applicable local law takes precedence to the extent required. Access is available only where local law permits.

Terms & Conditions That Govern Your tc77 Account

Contact Us About These Terms

Account Security, Data and Policy Commitments

Data Retention

Cookie Use

Account Security

Requesting Changes

Policy Contact

Transaction Verification

Frequently Asked Questions on These Terms

01 Who do these Terms & Conditions apply to?

02 Can tc77 change these Terms & Conditions without notice?

03 What happens to my account if I breach these terms?

04 How do the terms apply to deposits made via Touch 'n Go or GrabPay?

05 How do I formally dispute a decision made under these terms?

06 Can I request a copy of the data tc77 holds on my account?

07 What law governs these Terms & Conditions?

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